IT Services

Expertise. Flexibility. Cost Savings.

Managed IT

Focus on your business objectives while Entre provides relief from the challenges of day-to-day IT functions. Gain the flexibility you need while increasing efficiencies and user satisfaction.

 

We Bring Total IT Responsibility

IT Staffing and augmentation

We bring the best candidates to help you grow.

Trained experts with industry certifications

We make sure they have the right training for your needs.

Project management

Putting the resources where they are best used

Call center

We answer your questions with a professional and knowledgeable staff.

Help desk

We help your employees in order for them to continue working with minimum down time.

Remote Managed Services

(see details below)

Pay as you go

Pay for services you use, as you use them.

Scheduling

that matches your needs.

Case Studies

Government
A New York State county had a threefold challenge to meet.
Utility Company
The IT division of a global utility company needed to address several problems

Remote Managed Services

What is the best AND least expensive way to provide IT services to your end users?
Whether you have an in-house IT department or no IT department at all, the answer is Entre’s Remote Managed Services.

 

Why? Entre oversees your critical systems 7x24x365 and provides proactive support without the need for additional hands-on personnel. You already have an IT department? Excellent. Entre notifies them of issues and they can choose to remediate the problem themselves.

 

 

Benefits

Priority response

Maintain 24/7 watch over your entire IT environment (network servers, desktops, mobile devices, tablets and peripherals).

 

Ensure that data backups are completed and validated.

Proactive monitoring

Identify and analyze server “events” for potential problems.

 

Remediate processes or services that fail.

 

Monitor servers and ensure security patches and anti-virus protocols are up-to-date.

Monthly reports

on the status of your IT environment

Management of assets

Manage and secure mobile devices (smartphones, tablets).

 

Install patches and implement service packs.

Prevent and Resolve Technical Issues

Password resets
Issues with network
Troubleshooting Microsoft Word and Excel
Computer virus prevention/remediation
Issues with internet
Email issues: such as slowness, trouble opening an email
Ransomware prevention
Issues with VPN
Hardware failures
General computer slowness
Printing issues
Schedule an engineer for onsite support
General network slowness
Difficulty accessing applications

 

Want to know more? Call us at 585.760.1000 or email us at sales@entrecs.com