Support

For businesses that value preventive maintenance and quick response to network problems, Entre Computer Services offers block plans for network service and maintenance.

A block plan consists of prepaid time against which hours are debited whenever our network service engineers are onsite. Block support maximizes the availability of your network because your staff can summon technical assistance before a problem escalates and becomes a business-critical emergency.

All block plans are customized to your business needs. For instance, a plan can include onsite preventive maintenance, troubleshooting and break/fix repair service for all (or a portion of) your networked hardware and related software. Response effort is also accommodated to your needs, including half-day or same day service.

To request network support, please use our online support request form. In a business-critical emergency, call our service desk directly at 585-760-1023.